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Learn SugarTerms of Use

Terms of Use

Effective: May 27, 2026

These Terms of Use (the “Terms”) are a binding agreement between you (“you”) and Learn Sugar LLC, an Arizona limited liability company (“Learn Sugar,” “we,” “us,” or “our”), which operates the website at learnsugar.aiand the related courses, lessons, quizzes, practice tools, certificates, and other features (collectively, the “Service”). Please read these Terms carefully. By creating an account, purchasing a course, or using the Service, you agree to these Terms and to our Privacy Policy and Refund Policy.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service. We may update these Terms from time to time as described in Section 16.

2. Eligibility

You must be at least 18 years old, or the age of legal majority where you live, to create an account or make a purchase. If you are a minor, you may only use the Service with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf. You represent that the information you provide is accurate and that you have the legal capacity to enter into these Terms.

3. Accounts and Security

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. You agree to:

  • Provide accurate, current, and complete account information.
  • Use a strong password and not share your account with anyone else.
  • Notify us promptly via our contact page if you suspect unauthorized access.

We may suspend or terminate accounts that we reasonably believe are being misused, shared, or used in violation of these Terms.

4. Purchases, Pricing, and Payments

Course prices are shown in U.S. dollars and may be subject to applicable sales tax based on your billing address. Tax is calculated and collected by Stripe at checkout. Payments are processed by Stripe, Inc., and by completing a purchase you authorize us and Stripe to charge your selected payment method for the total displayed at checkout. We may change prices, offerings, and promotions at any time, but changes will not affect orders already confirmed. Refunds are governed by our Refund Policy.

You may complete checkout as a guest without an existing account. We will email you instructions to set a password and access your purchase. You are responsible for providing an accurate email address and keeping it secure.

5. Course Access and License

When you purchase a course, Learn Sugar grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and view that course’s content for your own non-commercial educational use, for the access period associated with your enrollment (including any time-limited access shown at checkout or in your account). Access ends when your enrollment expires, when you cancel or are refunded, or when these Terms terminate.

6. Intellectual Property

The Service and all of its content—including lessons, videos, audio, illustrations, questions, answer explanations, practice items, study guides, software, and the Learn Sugar name and logo—are owned by Learn Sugar LLC or its licensors and are protected by copyright, trademark, and other laws. Except for the limited license in Section 5, you may not:

  • Copy, download, scrape, redistribute, publish, or sell any part of the Service.
  • Modify, translate, or create derivative works from the content.
  • Reverse engineer, decompile, or attempt to extract source code from the Service.
  • Use the Service to train, fine-tune, or evaluate any machine-learning model without our prior written consent.

7. User Content and Feedback

You may submit content to the Service, such as profile information, notes, answers, or messages (“User Content”). You retain ownership of your User Content, and you grant Learn Sugar a worldwide, royalty-free, non-exclusive license to host, store, and use it as needed to provide and improve the Service. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

8. Learner Services Assistant and Support

The Service includes a Learner Services Assistant (on-site help chat) and in-app support tickets at /account/support, which may also accept email replies to your ticket address. The Assistant is rule-based in its current version: it provides automated FAQ-style answers and links, not professional, legal, medical, or flight-training advice. It may offer to open a support ticket on your behalf. Support content you submit must be accurate and respectful; we may refuse or close abusive or spam tickets.

9. Acceptable Use

You agree not to:

  • Share your account or course access with anyone else.
  • Cheat on quizzes or assessments, or help others do so, including by distributing answer keys.
  • Use bots, scrapers, or other automated means to access the Service.
  • Interfere with the Service’s security, performance, or other users’ use of it.
  • Upload content that is unlawful, infringing, harassing, hateful, or sexually exploitative.
  • Use the Service to violate any applicable law or regulation.
  • Harass staff or send unlawful, threatening, or spam content through support channels.

We may investigate suspected violations and remove content or suspend access without notice if we determine, in our reasonable discretion, that a violation has occurred.

10. Third-Party Services

The Service relies on third-party providers, including Stripe (payments), Supabase (authentication and data storage), Resend (email), Vercel (hosting), Cloudflare (Turnstile bot protection), Google (Analytics), embedded media providers, and others listed in our Privacy Policy. Your use of those services is also subject to their terms and privacy notices, and we are not responsible for the availability, content, or practices of any third-party service.

11. Educational Content Disclaimer — FAA Non-Affiliation

Learn Sugar courses, including FAA Part 107 exam preparation materials, are independent study resources. Learn Sugar LLC is not affiliated with, endorsed by, or sponsored by the U.S. Federal Aviation Administration (FAA), PSI Services, or any other government agency or testing provider. Official knowledge-test scheduling, fees, and scoring are handled solely by the FAA and its authorized testing partners. We make no guarantee that you will pass any exam, obtain any certification, or achieve any specific outcome by using the Service. You are solely responsible for complying with all applicable aviation laws and regulations when operating an aircraft of any kind.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. We do not warrant that the Service will be error-free, secure, or available at any particular time, or that course content is complete, current, or suitable for any specific purpose.

13. Limitation of Liability

To the maximum extent permitted by law, Learn Sugar LLC and its officers, members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service, even if we have been advised of the possibility of such damages. Our total cumulative liability for all claims relating to the Service will not exceed the greater of (a) the amounts you paid to Learn Sugar for the Service in the twelve (12) months immediately before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

14. Indemnification

You agree to defend, indemnify, and hold harmless Learn Sugar LLC and its officers, members, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from (a) your use or misuse of the Service, (b) your User Content, or (c) your violation of these Terms or of any law or third-party right.

15. Termination

You may stop using the Service at any time and may close your account by contacting us. We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or that continued access poses a risk to Learn Sugar or other users. Sections that by their nature should survive termination—including Sections 6, 7, 12, 13, 14, 17, 18, and 19—will survive.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective” date at the top of this page and, for material changes, take reasonable steps to notify registered users (for example, by email or in-product notice). Your continued use of the Service after the new Terms take effect constitutes your acceptance of them.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Subject to Section 18, you and Learn Sugar agree that any lawsuit arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and each party consents to the personal jurisdiction of those courts.

18. Dispute Resolution

Before filing a lawsuit, you agree to first try to resolve any dispute informally by contacting us via our contact page and giving us at least thirty (30) days to respond. Either party may bring an individual action in small-claims court for disputes within that court’s jurisdiction. To the fullest extent permitted by law, you and Learn Sugar each agree that any dispute will be brought in an individual capacity only, and not as a plaintiff or class member in any purported class or representative proceeding.

19. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and Learn Sugar regarding the Service.
  • Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Electronic communications. You consent to receive communications from us electronically, and you agree that electronic notices satisfy any legal requirement that such communications be in writing.
  • Contact. Questions about these Terms can be submitted on our contact page.

20. Contact

Learn Sugar LLC
Contact page (support tickets)
learnsugar.ai