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FAQ

General questions about Learn Sugar and how our certification prep works. If you don’t see your question here, submit a ticket on our contact page.

Drone certification

FAA Part 107 exam prep

Six phases, skill sprints, readiness scores, UAG knowledge test format, enrollment, and who the course is for — answered on the Part 107 prep page.

View Part 107 FAQs →

About Learn Sugar

Who is Learn Sugar for?

Working adults who need to earn or renew a professional or technical certification—not people looking for a casual intro to a hobby. We assume you’re already strong in your field. You want a credible path to the credential, with material sized for short study sessions rather than long lecture blocks.

I’m new to the topic my certification covers. Is that okay?

Yes. You still have to learn what the exam or standard requires; we don’t skip that. We just don’t write courses as if you want to become a lifelong enthusiast in a new domain. We focus on what you need to demonstrate for the credential.

Is Learn Sugar a government agency or credential issuer?

No. Learn Sugar is independent training—not a government agency or credential issuer. Confirm requirements, scheduling, and fees with the official authority for your certification.

Will you use AI in the courses?

Yes—that’s on the roadmap: help that spots weak areas and adapts practice so you spend time where it matters most. Today’s offerings are efficient, focused prep; fuller AI-embedded experiences will roll out as we expand.

Enrollment & billing

Do I need an account?

You can browse public pages without an account. You’ll need an account to enroll, access lessons and quizzes, and view certificates or transcripts.

Where can I see what you offer?

Visit the Courses page for current programs. Category pages group offerings by industry or topic as we add more.

Is this a subscription?

Yes. Website and iOS access are both $29.99/month subscriptions until you cancel. On the website, cancel from Account → Billing. In the iOS app, full access is a $29.99/month auto-renewing Apple In-App Purchase billed to your Apple ID. Cancel auto-renew in iOS Settings → Apple ID → Subscriptions. Restore purchases from Account → Billing in the app. The free trial is our one-sprint LMS trial, not an Apple introductory offer.

Can I try before I buy?

Yes. Part 107 prep includes a free trial on the real Learning Board. Create an account with Google or email and password — no credit card. You can try the first sprint; other topics stay locked until you purchase. Your progress saves. When you buy, your paid 1-month access starts from the purchase date (not the trial start date), and trial progress carries over.

What is the free trial?

The free trial lets you create an account and open Part 107 prep without paying. You get one unlocked sprint on the real course so you can see if Learn Sugar is a fit. Everything else stays locked until you enroll at $29.99/month. Nothing auto-charges for the trial. Progress from the trial carries into a paid enrollment, and the paid month starts when you purchase.

Studying & exam prep

How much time does studying take?

It depends on the program and your starting point. Learn Sugar is built so you can make progress in small sessions (for example 15–20 minutes) instead of clearing multi-hour blocks on your calendar.

What are phases and sprints?

In our Part 107 prep, the Learning Board has six phases (including Practice Exams). Most phases have three skill sets—Teach Me briefings, optional Teach Me More slideshows, and question practice. Finish all three skill sets in a phase to unlock its readiness score, then use Practice Exams when you are prepared.

How does a sprint work?

Each sprint is one exam topic inside a skill set—for example Planning or Weather inside Preflight. Open a sprint from the Learning Board to read the Teach Me briefing with Overview, Critical Info, and Check Yourself cards. Work through optional Teach Me More slideshows, then answer the topic questions. Your sprint score feeds the phase readiness score after you finish all three skill sets in that phase.

What are Teach Me and Check Yourself?

Teach Me is the lesson at the start of each sprint. It is a short briefing with Overview, Critical Info, and Check Yourself flip cards. Teach Me More opens optional slideshows with extra visuals and exam detail on that topic.

How do I reset my progress?

On the Learning Board, open Study tools and choose Reset readiness & history. That clears practice scores, sprint history stored on your device, and saved Practice Exam attempts for this course. Your original course attestation stays on record; the quick Focus Here tip shows again. Reset cannot be undone.

How should I prepare before taking my certification exam?

Use the program’s lessons and sprint practice to build readiness in short sessions. Then schedule the official exam with the issuing authority when you feel prepared. Outcomes depend on your background and study time.

Need help?

Submit a support ticket on our contact page and we will get back to you.