How can we help?
Refunds
Refund eligibility, how to request one, and what to expect.
What is your refund policy?
Website purchases follow our Refund Policy (Stripe). iOS App Store subscriptions are refunded by Apple (reportaproblem.apple.com). Read our Refund Policy at learnsugar.ai/refund-policy.
How do I request a refund?
Start from our Refund Policy page to confirm you qualify, then contact us with your purchase details. Logged-in learners can also open Account → Support and reference your invoice.
Where do I get a receipt?
View purchases and open invoices from Account → Billing at learnsugar.ai/account/billing.
Full policy: Refund Policy