How can we help?

Refunds

Refund eligibility, how to request one, and what to expect.

What is your refund policy?

Digital course purchases are final unless a refund is approved. Read our full Refund Policy at learnsugar.ai/refund-policy for eligibility and how to submit a request.

How do I request a refund?

Start from our Refund Policy page to confirm you qualify, then contact us with your purchase details. Logged-in learners can also open Account → Support and reference your invoice.

Where do I get a receipt?

View purchases and open invoices from Account → Billing at learnsugar.ai/account/billing.

Full policy: Refund Policy

Still need help?

Send a ticket